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FAQ

  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • What is your return policy?
    We accept returns within 30 days of purchase. Items must be in their original condition with tags attached. Please visit our returns page for more details on how to process a return.
  • How can I become a wholesale partner?
    If you are interested in becoming a wholesale partner, please contact us at onlythewild.store@gmail.com with your business details and we will get back to you with more information.
  • How do I care for my outdoor clothing?
    To ensure the longevity of your outdoor clothing, follow the care instructions on the label. Generally, we recommend washing in cold water and air drying. Avoid using bleach or fabric softeners.
  • What payment methods do you accept?
    We accept various payment methods including credit/debit cards, PayPal, Google Pay, and Apple Pay.
  • What are the shipping options available?
    We offer standard, express, and next-day delivery options. Shipping costs and delivery times vary depending on your location and the shipping method selected.
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